Established in 2001, our team is continually driven by a commitment to safety, customer satisfaction, and always doing what’s right. This dedication to quality has fostered 5-star relationships with our clients and has grown us into the go-to commercial bath refinishing company for the world’s largest hotel chains.
As a preferred supplier for Hilton Worldwide, Carlson, Avendra, Best Western, and IHG, we aim to provide custom, cost-effective, and comprehensive services for hospitality clients of all sizes. We take care to always adhere to the brand standards that guests expect when staying at these leading hotels.
Safe Step’s project managers and technicians receive expert training at our Minnesota headquarters. This process perfects their skills needed to perform our signature services as efficiently as possible without disrupting hotel guests.
At every job, we provide complimentary on-site preventative maintenance and aftercare training. Because of the volume of top hotels we serve, we work with the top cleaning chemical suppliers to test and approve which products to use assuring newly refinished tubs maintain their cleanliness and gloss. Our work is backed by industry-leading warranties to protect your investment for years to come.
Safe Step contracts include travel expenses so there are never any hidden costs. With highly trained crews strategically located around the country, we are able to provide flexible services at a greatly reduced cost.
Safe Step’s courteous project managers or sales team members offer timely assessments to determine the best bathroom restoration solutions for your property. On any given day, our clean-cut professionals can be found serving 25-30 hotels across the country and since we never use subcontractors, you can rest assure that you will receive Safe Step’s quality services no matter where you’re located.
Safe Step’s proven process emphasizes our commitment to service excellence and to our clients. This process allows us to provide the best bathroom refinishing services possible and foster lasting relationships with every client we work with.
Due to the nature of our bathtub refinishing services and the fully occupied hospitality properties in which we work, safety and sustainability is key. At every job, we focus our efforts on:
Providing our employees with proper knowledge and training through the Safe Step AWAIR Health & Safety Program and Personal Protective Equipment.
Working with vendors and partners who provide quality materials with a low environmental impact and meet all local and federal regulations.
Committing to a Disposable Waste Program in which all materials are properly transported and disposed of through a certified third-party.
Coaching our employees on courteous guest interaction and providing all necessary documentation and certifications.
All of our actions are focused on enhancing our customers’ experience with our company and nurturing our relationship.
We are known nationwide and we work hard to uphold our reputation every day.
We take pride in expert service with minimal disruption.
We keep our promises, admit and grow from our mistakes.
Our passion is to increase satisfaction.
Safe Step, Inc. is the leading provider of commercial bath refinishing services and caulk, tile, and grout restoration services for hospitality clients nationwide.
Safe Step is proud to be a member of the Women’s Business Enterprise National Council (WBENC). A WBENC Certification validates that the business is 51% owned, controlled, and managed by a woman.